This Privacy Policy describes how Center for Individual & Family Counseling handles the personal data we collect online (through our website) and offline (through customer support channels and in-person promotional activities). This Privacy Policy explains the types of personal data we collect and process, how we may use and share the data, and the choices that are available to you with respect to our handling of your personal data.

Who we are

Our mission is to help people live their lives to their fullest potential by providing a warm and safe environment of acceptance, respect, and empowerment.

Our vision focuses on helping improve the quality of life and wellbeing of our multicultural and multigenerational community struggling with mental health issues.

We are a community mental health center providing psychological services to families, children, adolescents, adults, and older adults.

Information we collect

We collect the information you provide directly to us, such as when you contact CIFC through the contact form, or interact with us on social media. The types of personal data we may collect directly from you include:

  • Contact information, such as your name, email address, mailing address, and phone number;
  • Optional information you may choose to provide, such as your social handles, age range, gender, etc;
  • Any other information you choose to provide

How we use your information

We may use the information we collect to provide information and services you request, and to maintain our interactions with you (such as on our digital properties), and to provide, maintain, and improve our Services. We also use the information we collect to:

  • Communicate with you about our Services, including providing information and services that may be of interest to you;
  • Complete the transactions you request, perform our contractual obligations, and use as otherwise anticipated within the context of our ongoing business relationship;
  • Respond to your requests, inquiries, comments, and suggestions;
  • Carry out short-term activities and other internal uses related to the services you purchase from us or your ongoing relationship with us;
  • Conduct internal research and development;
  • Debug, identify and repair errors that impair existing intended functionality of our Services;
  • Comply with our legal obligations, including those required for you to benefit from rights recognized by law, or any regulatory requirements or provisions; and
  • Conduct or administer surveys and other market research.

The Center for Individual & Family Counseling does not and will not sell personal data as the term “sell” is defined by the CCPA.

Links to other websites and third-party content

We may provide links to third-party websites or services such as Facebook and Google, that are not operated or controlled by CIFC. This Privacy Policy does not apply to such third-party services, and we cannot take responsibility for the content, the privacy policy, or practices of third-party services. We encourage you to review the privacy policies of any third-party services before providing any information to or through them.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


When visitors leave comments or contact us on the site we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How long we retain your data

Our retention periods for personal data are based on business needs and legal requirements. We retain personal data for as long as is necessary for the processing purpose(s) for which the data was collected, and any other permissible, related purpose. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired. When we no longer need to use your personal data, it is removed from our systems and records or anonymized so that you can no longer be identified from it.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Subscribe To Our Weekly Newsletter

Get notified about new articles

Open chat